Monday, November 7, 2011

Dish Network & Direct TV - Who's Giving the Best Deal?

Dish Network & Direct TV - Who's Giving the Best Deal?


All of us know about the satellite TV systems, DIRECTV and DISH Network. The services offered by them are almost identical as they both offer more than 250 program channels, digital programming, High Definition Tele Vision [Hdtv] options, and Digital video recording [DVR] ability. While comparing the two you can see that the greatest variation between them is the subscription fees and programming. Let us compare both of these to get a good idea about their characteristics.

The Satellite TV EquipMent, that is the dish and receivers, is offered free of cost by the Direct TV and it offers free installation in four rooms in the house. If a DVR receiver is required then you will be charged an additional charge of .99. The cost for Hdtv receivers is about 9.99. Whereas The DISH Network gives you satellite TV equipMent and installation in up to four rooms of your home totally free of cost. You can get a DVR receiver or an HDTV receiver for no charge at all.

In the aspect of Satellite TV Programming DIRECTV offers 255 program channels with a wide array of choices like music channels, movie channels, pay-per-view movies and events, sports packages, international programs and sports packages. The cost of these packages starts from .99 per month for 115 channels. The DISH Network however gives 256 program channels, including music channels, movie channels, pay-per-view movies and events, sports packages, international programs and sports packages. These packages begin at .99 per month for about 60 channels.

As in all fields Customer Service plays a vital role in deciding the quality of a product. The DIRECTV has been known to have an excellent customer service with all round the year online support, and 24 hours toll-free telephone support. The DISH Network is also known to have excellent customer service with all day online support, and any hour toll-free telephone support. Thus in the field of customer service they are both matched as the best.

Above all these the Customer Satisfaction decides about the success of a product. DIRECTV holds the second position in customer satisfaction among the major cable and satellite TV providers with DISH Network out beating them all to be number 1 in customer satisfaction among all satellite and cable TV providers.

In conclusion it is evident that Both DIRECTV and DISH Network offers us the best of satellite TV equipMent, all-digital programming and customer care for a great viewing experience. DISH Network's package out beats DIRECTV by its low price, but DIRECTV gives the viewers a greater spectrum of choice of channels thus being equally matching. DISH Network shows greater favor for foreign programming whereas DIRECTV gives greater privilege to sports programs. Each of these networks have their own advanTAGes in terms of cost or quantity and in the end it is the choice of the viewer to select between reduced cost or greater availability of channels and choices. But they are both undisputed in terms of quality of service and picture and sound and are constantly working towards making viewers satisfied by their products.




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